Data protection Dear Oncocare visitors to our website, the protection of your data is important to us. With the following declarations we inform you which data we collect and process from you in connection with the use of our website or the shop that can be accessed via it. Brief overview
  • Who is the data controller?
OncoCareAustria, Strada Trandafirilor FN, comuna Snagov, Jud. Ilfov Romania is responsible for the processing of personal data via the website. You can find more information here. (link catre pg cu contact). You can contact our data protection officer by email at
  • What data is processed when you visit our website?
When you visit our website, your web browser sends various data records to our servers, which are technically necessary for the presentation of our website and to ensure stability and security. These are stored in log files, which also include the IP address.
  • Are cookies used on the website?
  • Various cookies are used on our website. Detailed information about how they work, how you can delete these cookies or prevent their storage, can be found in the data protection information as well as the cookie and opt-out settings. – Si aici trebuie inserat un buton de Manage Cookies
  • Do we use analysis tools on our website?
  • We work together with various providers in order to design and optimize our website and our offers in a more needs-based manner. You can also find detailed information about these service providers, how the analysis tools work and how you can switch these tools off in the cookie and opt-out settings section. – si aici iar buton de manage cookies
  • Is there any user-related advertising?
  • We cooperate with service providers who can use cookies and advertising IDs to display user and interest-based advertising for us or our advertising partners. You can also find detailed information about these service providers, how the advertising tools work and how you can switch them off in the cookie and opt-out settings. si aici iar buton de manage cookies
  • Do we pass your data on to third parties?
  • We do not pass on your data to unauthorized third parties. In addition, we guarantee that we have concluded the necessary data processing agreements with external providers.
  • Who can you contact if you have any questions?
  • If you have any questions about data protection, please contact office@oncocare-austria.comor to our data protection officer.
Data protection information
  1. General information on data protection at OncoCare
  • Scope and Definitions
  • 1 The data protection declaration includes the information within the meaning of Art. 13 GDPR about data processing when you visit our website and use the shop that can be accessed via it.
  • 2 Information about the type and purpose of data processing in connection with the contact functions on the website (customer service), our community services the application platform and our social media appearances, can be found separately in the relevant portal for a better overview or when using the respective application.
  • 3 Insofar as we link to third party sites, we have neither influence nor control over the linked content and the data protection provisions there. We recommend checking the data protection declarations on the linked websites in order to be able to determine whether and to what extent personal data is collected, processed, used or made available to third parties there.
  • 4 The full text of the General Data Protection Regulation (GDPR), including definitions and explanations, is below linkretrievable. (linkul sa fie active)
  • Location of data storage
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  • Data processing in the OncoCare Austria
  • 1 OncoCare Austria is solely responsible for data protection and compliance with and guarantee of the technical and organizational measures to protect your personal data.
  • General IT services
  • We work with various IT service providers who maintain our IT infrastructure and continuously develop (security) technology. If and to the extent that these service providers have access to personal data as part of these activities, this is always done under the supervision of OncoCare Austria and it is guaranteed that third parties store no personal data.
  • Legal basis: Art. 6 Para. 1 lit.f) GDPR.
  1. Data processing when you visit our website
  • Log files
  • When you visit the website, OncoCare collects so-called access data for technical reasons and saves them in a log file. In addition to the IP address, the log file contains the name of the website you accessed, the file accessed, the date and time of access, the amount of data transferred and notification of successful access, the browser type and version, the operating system, the so-called. Referrer URL (the previously visited page) and the requesting provider are saved.
  • Legal basis: Art. 6 Para. 1 lit.f) GDPR.
  • We do not pass this data on to third parties. The log files are automatically deleted two (2) months after collection. However, the IP address is anonymized beforehand and only stored for administrative (technical) and security-related purposes. The collection of data is only necessary for the technical operation of our website.
  • Cookies & Pixels
  • In addition to the log files, so-called cookies and similar technologies (e.g. pixels) are used when you visit our website and use the services that can be accessed via it. Details on the cookies and the technologies that are used when using our website, their storage duration and information on how to delete the data collected here can be found in the cookie and opt-out settings. Please note that a general deactivation of cookies can lead to functional restrictions on our website.
  • Aici buton de Manage cookies – ok de la client
  • We differentiate between the following types of cookies:
  • 1 Absolutely necessary cookies
  • These cookies are necessary for the website to function and cannot be deactivated in your systems. Further information can be found in the cookie and opt-out settings. Legal basis: Art. 6 Para. 1 lit.f) GDPR.
  • 2 Performance cookies
  • These cookies enable us to evaluate the calls and visits to our web shop in order to measure and improve the performance of our website. All information these cookies collect is aggregated and therefore anonymous. Legal basis: Art. 6 Para. 1 lit.f) GDPR.
  • 3 Functional cookies
  • With these cookies we are able to provide extended functionalities and personalization options. They can be set by us or by third-party providers whose services we use on our website. Further information can also be found here in the cookie and opt-out settings. Legal basis: Art. 6 Para. 1 lit.f) GDPR.
  • 4 Targeting Marketing
  • These cookies can be set by our advertising partners through our website. They can be used by these companies to build a profile of your interests and show you relevant advertisements on other websites. They do not directly store personally identifiable information, but are based on a unique identification of your browser and internet device. For more information, please refer to the cookie and opt-out settings. Legal basis: Art. 6 Para. 1 lit. a) GDPR.
  • Plugins
Plugins are used on our websites, with which an interaction with other services or websites (plugin providers) is usually established. We use the so-called „Shariff” solution (Shariff wrapper), with which you can determine yourself whether and when data is transmitted to the operators of the respective networks. Only when you actively click on the respective button (consent) will your browser establish a connection to the servers of the respective network. Please note that OncoCare is only responsible for collecting the IP address via the use of the plug-in. With regard to the subsequent processing by the providers, they are responsible under data protection law, including the duration of data storage. Legal basis: Art. 6 Para. 1 lit. a) GDPR. In addition to the IP address collected by us, the plug-in provider may use your own personal data (available from the provider) for the purposes of advertising (also for third parties), market research and / or the needs-based design of its own website and for other users of the to inform the respective network about your activities on our website. The provider also acts as the person responsible within the meaning of data protection, since we have no knowledge of the extent to which the provider uses the data obtained from the time you clicked on the respective button. Further information on the purpose and scope of data processing by the plug-in provider as well as information on exercising your rights in this regard (e.g. information and objection), You can find the details of the plugins and information about data protection from the following providers:
  1. Data processing when using the OncoCare website
  • Registration and use of the „filledin OncoCare form”
  • When you fill in a form, we collect the following data:
  • Registration data (eg first and last name, address, email address); Login data (email address, password; connection data (IP address).
  • We process this data in order to provide you with direct access to us (contact forms Oncocare). These include the possibility to set delivery your personal details directly to us to view your contact and some history.
  • Legal basis: Art. 6 Paragraph 1 lit. b) GDPR.
  • The data will not be passed on to unauthorized third parties. We store this data for the duration of your customer opt-out , unless you ask us to delete it beforehand and there are no other statutory retention and storage obligations. The provision of the above-mentioned personal data is provided for in the contract, as otherwise the use of the customer account and administration of your account is not possible.
  • Customer surveys
  • For the purposes of customer ratings and internal quality management, we use the Google Customer Reviews rating software on our website. We want to give our customers the opportunity to evaluate the purchase afterwards. Google does not receive any customer data from our database.
  • Legal basis: Art. 6 Para. 1 lit. a) GDPR.
  1. Data processing in customer communication
  • Newsletter
  • If you register for our e-mail newsletter, we only process your e-mail address. The data will only be used to send you information about products and promotions from OncoCare Austria at regular intervals, depending on the area of interest you have chosen.
  • Legal basis: Art. 6 Para. 1 lit. a) GDPR.
  • When receiving the newsletter, we use so-called web beacons or tracking pixels, with the help of which we can determine that you have received or opened the newsletter or whether you have clicked on the links stored in the newsletter. With the data obtained in this way, we create a user profile in order to tailor the newsletter to your individual interests. We may use tracking to link this data to actions you have taken on our website.
  • Legal basis: Art. 6 Para. 1 lit. a) GDPR.
  • We do not pass on the personal data you provide to us when you register for the newsletter to unauthorized third parties. However, the newsletter tool is provided by an external provider, which is why we have concluded an order data processing contract with them.
  • You can get details of the providers via or via our data protection officer. You can object to the receipt of newsletters and thus the processing of your aforementioned data at any time. The legality of the processing on the basis of the consent up to your revocation remains unaffected. If you also do not want automated evaluation and analysis of your user behavior in connection with the newsletter, you will unfortunately have to unsubscribe from the newsletter service. Until then, the data will be stored for as long as you have subscribed to the newsletter. After you unsubscribe, we save the data purely statistically and anonymously. The provision of personal data is not required by law or by contract. However, it is not possible to send or receive the newsletter without specifying the email address.
  • Facebook and Google Custom Audience
  • On some websites and as part of our newsletter registration, you have the opportunity to participate in the marketing program. This enables us to contact you via social media and networks, to better understand your preferences. However, this requires separate consent and does not take place automatically when you register for our newsletter. Your e-mail address will be „hashed” in advance and passed on to the following recipients as independent persons responsible. If you do not have a user account with these providers, your email address will be automatically deleted.
  • Legal basis: Art. 6 Para. 1 lit. a) GDPR.
  • You can contact the data processing at any time by email The legality of the processing on the basis of the consent up to your revocation remains unaffected.
  • Product availability reminder
  • You have the option of being informed about the availability of certain products by e-mail. On request, we will send you a one-off information as to whether the product you are looking for is back in the range.
  • Legal basis: Art. 6 Para. 1 lit. a) GDPR.
  • We do not pass the data on to third parties. The provision of the aforementioned personal data is contractually stipulated, as otherwise we will not be able to carry out the reminder.
  1. Your rights
You have the right to request confirmation from OncoCare at any time as to whether we are processing your personal data and the right to information about this personal data. In addition, you have the right to correct, delete and restrict data processing, as well as the right to object to the processing of personal data at any time, or to revoke your consent to data processing at any time or to request data transfer. Please send all information requests, requests for information, revocations or objections to data processing by or to our data protection officer. In addition, you have the right to complain to a supervisory authority in the event of data protection violations.
  1. Notes on the special right to object
You have the right, for reasons that arise from your particular situation, to object at any time to the processing of personal data relating to you, which is based on Art. 6 Para. 1 lit. e) or f) GDPR, according to Art. 21 To insert GDPR. We will stop processing your personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims. If you would like to make use of your right of objection, an email to is sufficient